Privacy policy and personal data protection

Definitions:

The Publisher: Conciliuum Group LTD – Registration Number 13032181 – 85, Great Portland Street, First Floor, London, W1W 7LT.

The Site / The Service: All the sites, Internet pages and online services offered by the Publisher.

The User: The person using the Site and the services.

The User is informed of the regulations concerning the protection of personal data under the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).

1. Responsible for collecting personal data

For Personal Data collected in the context of using the Service and browsing the Site, the contact details of the person responsible for processing Personal Data are: contact@demarches-gouv.com

The Publisher undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a compliant processing register. to reality.

2. Purpose of the data collected

The Publisher may process all or part of the data:

  • In order to enable navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.

  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash), etc. 

  • to improve navigation on the Site: connection and usage data

3. Right of access, rectification and opposition

In accordance with current European regulations, Users have the following rights:

  • Right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data, right to block or erase User personal data (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited 

  • Right to withdraw consent at any time (article 13-2c RGPD)

  • right to limit the processing of User data (article 18 RGPD) 

  • Right to oppose the processing of User data (article 21 GDPR) 

  • Right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR) 

  • Right to define the fate of Users’ data after their death and to choose to whom the Publisher must communicate (or not) his data As soon as the Publisher becomes aware of the death of a User and in the absence of instructions from his On the other hand, the Publisher undertakes to destroy his data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation. 

If the User wishes to know how the Publisher uses their Personal Data, request to rectify them or oppose their processing, the User can contact the Publisher in writing at the following address: contact@demarches-gouv.com

In this case, the User must indicate the Personal Data that he would like the Editor to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport ). Requests for the deletion of Personal Data will be subject to the obligations imposed on the Publisher by law, in particular with regard to the preservation or archiving of documents.

4. Non-communication of personal data

The Publisher refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as « unsuitable » by the European Commission without first informing the customer. However, the Publisher remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: No. 2016-679). The Publisher undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of the Publisher, the latter must inform the Client as soon as possible and notify him of the corrective measures taken. The User’s Personal Data may be processed by subsidiaries of The Publisher and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of the Publisher’s Users are mainly our customer service agents.

5. Types of data collected

Regarding the users of a Site, we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 3 months after the end of the contractual relationship: Civil status data, email address, address postal service, telephone number The Editor also collects information that improves the user experience and offers contextual advice: IP address, Internet service provider, hardware configuration, software configuration, browser type and language. These data are kept for a maximum period of 120 months after the end of the contractual relationship.